The Shipping Policy of Mangalam Ghrit applies to all its subsidiaries and affiliated brands.

While Mangalam Ghrit strives to provide the most convenient delivery time as required by the consumer, We cannot commit any time fixed for delivery. The order for Ghee products should be placed before 5 pm and the same will be delivered on the following day from 4 am to 8 am. Deliveries may get delayed on certain days due to extreme weather conditions or governmental regulatory activities.

Currently, our Ghee Products are being delivered to addresses in Raipur, Chattisgarh.

While placing the order the customer shall provide the following details:

• Name of the Recipient
• Flat Number/Bungalow Number
• Name of the Building/Society
• Name of the Road/Street/Marg
• Contact Number Landline/Mobile
• Proper/familiar Landmark
• Email address

After the order is accepted by us, a confirmation email SMS, or call will be sent or made to the customer.

The delivery will be made to the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address under any circumstances.

Mangalam Ghrit’s delivery agent will attempt delivery of the products once. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery attempt will be made.

Mangalam Ghrit will consider the order as “EXECUTED” in the following cases :

Delivery not done due to wrong address given by the customers

Non-availability of the recipients at the address;

Premises locked, Wrong phone number or phone not working or switched off or not reachable when tried by the delivery agent of Mangalam Ghrit

Addressee refused to accept the products.

Delivered the product at the security cabin of the building/Reception/Neighbour, based on the instructions given by the customer.

In case of civil disturbances, floods, Heavy Rains, a National strike/bandh, or any other major event, we reserve the right to cancel the order or reschedule the delivery to another date.

Request for cancellation of confirmed order can be made up to 48 hours before the delivery time.